Charter of Rights
Individual Client Rights
To be given respect as an individual
- To be treated with dignity
- To have status, regardless of disability
- To be given access to services and resources
- According to individual needs
- Not to be discriminated against
- To be a partner and be consulted and fully
- Involved in decisions
- To accept or refuse a service
Client Information
- To receive information about the care home prior to admission
- To comment upon, complain about and participate in the quality of care received
- You may choose to have a relative, friend or advisor to represent your wishes and ensure your rights are protected
- We will advise you of the services available and support you in your choices
