Charter of Rights

Individual Client Rights

To be given respect as an individual

  • To be treated with dignity
  • To have status, regardless of disability
  • To be given access to services and resources
  • According to individual needs
  • Not to be discriminated against
  • To be a partner and be consulted and fully
  • Involved in decisions
  • To accept or refuse a service

Client Information

  • To receive information about the care home prior to admission
  • To comment upon, complain about and participate in the quality of care received
  • You may choose to have a relative, friend or advisor to represent your wishes and ensure your rights are protected
  • We will advise you of the services available and support you in your choices

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